Privacy Policy

Last updated: April 23, 2025

1. Who We Are

Billion Dollar Bites ("we," "us," or "our") operates a mobile food truck ordering and tracking application. Our contact information: 417-392-0041.

2. Information We Collect

When you use our app, we may collect the following:

Account information: Your name and email address when you create an account.
Order information: Your name, email address, and phone number when you place an order.
Payment information: Credit card payments are processed securely by Square. We do not store your full card details.
Usage data: Pages visited and actions taken within the app, used to improve our service.
Notifications: If you grant permission, we may send push notifications about your order status.

3. How We Use Your Information

To process and fulfill your food orders
To send order status updates and notifications
To manage your loyalty rewards account
To respond to customer service requests
To improve our app and services

4. How We Share Your Information

We do not sell your personal information. We share data only with:

Square: Our payment processor, to handle credit card transactions securely.
Service providers: Platforms that help us operate the app (hosting, analytics), under confidentiality agreements.
Legal requirements: If required by law or to protect our rights.

5. Push Notifications

With your permission, we send push notifications to update you on your order status (e.g., "Your order is ready for pickup"). You can disable notifications at any time in your device settings.

6. Data Retention

We retain your order history and account data for up to 2 years, or until you delete your account. Payment records may be retained longer as required by law.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data

To exercise these rights or delete your account, visit your Account Settings or contact us at 417-392-0041.

8. Children's Privacy

Our app is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy, contact us at 417-392-0041.